Guide · 12 pages · English, German · December 2024

AI Guide for Leaders

AI creates the most value where prediction, automation, knowledge transfer and individual customer service come together. The smart entry is a use case with measurable benefit and little structural change, planned as the first step of an AI roadmap.

Adam D. Wisniewski
Managing Partner, AI4Leaders
Cover: AI Guide for Leaders
Key points

Five insights from the guide

  1. 1

    Four areas where AI plays to its strengths

    Predictions based on historical data, process automation, collecting and transferring knowledge, and individualising customer interaction.

  2. 2

    Start small, but strategically

    The first use case should relieve people measurably, change little and show results quickly. At the same time it is the first step of a long-term roadmap and serves to build data, quality management and communication.

  3. 3

    Data is the basis of every AI application

    No AI without relevant data of sufficient quality. Start in areas with manageable data protection requirements (FADP, GDPR) to gain time for the necessary structures.

  4. 4

    Adoption decides success

    AI creates uncertainty. Transparent communication and close involvement of employees from the start matter as much as the technology.

  5. 5

    Prototype, pilot, product, then keep checking

    With AI, neither starting point nor outcome is ever fully certain. A prototype makes the benefit tangible; a pilot tests integration and acceptance. After that you need measurable quality criteria and continuous monitoring.

Who it is for
  • Executive teams and boards who want to position AI strategically
  • Leaders preparing their first AI initiative
  • Companies in any industry, no technical background needed
Contents
  1. What makes AI so special?
  2. Flash in the pan or megatrend?
  3. How AI creates value
  4. Where to start
  5. Prerequisites for using AI
  6. Step by step into the AI future
  7. Five steps to transformation
  8. User-centred from the start
Preview

Two pages from the guide

How AI creates value
How AI creates value
Five steps to transformation
Five steps to transformation

The full guide is available free of charge as a PDF.

Frequently asked questions

Where should an SME start with AI?

In an area where AI relieves people measurably, changes existing structures little and shows first results quickly. Plan this first step as part of an AI roadmap and use it to build data, quality management and communication.

What are the prerequisites?

Above all relevant data of sufficient quality, clear responsibilities and involvement of the future users. The more directly an application affects customers, the higher the requirements for data protection and quality assurance.

How can I gain first-hand experience as a leader?

Use freely available assistants such as ChatGPT, Gemini or Perplexity for your own tasks, for example a business analysis or text drafts. Check the results critically and do not use confidential data.

On the path

This guide belongs to Step 0: Where you stand. Where do we really stand?

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